Case Studies

Case Studies

Decision Assurance Lab Case Study

Stress Testing a High Stakes Investment Before Committing Client A large organisation planning a significant multi year investment in a new digital platform and operating model. Challenge The organisation was close to a decision on a major spend that would: Replace several legacy systems Change how multiple teams worked day to day Lock...

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Case Studies

Consult Lab Case Study

Turning Technical Expertise into Clear, Confident Proposals Client A New Zealand based engineering SME providing design, advisory, and project delivery services to councils, utilities, and private developers. Challenge The firm had a strong technical reputation, but its consulting work was underperforming. Common issues included: Highly...

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Case Studies

Engage Lab Case Study

Rebuilding Trust Through Smarter Engagement Client A large public facing organisation responsible for essential services and long term community projects. Challenge The organisation was preparing to consult on a series of contentious changes: pricing updates, service redesign, and infrastructure projects that would affect multiple...

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Case Studies

Change Lab Case Study

De-Risking Transformation in a Complex Enterprise Client A large enterprise organisation with multiple business units, legacy systems, and operations across several regions. Challenge The organisation was planning a major transformation program involving new technology platforms, process redesign, and changes to roles and...

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Case Studies

Insights Lab Case Study

Smarter Decision Making for a Growing SME Client A New Zealand based SME operating in a competitive service industry. The business employed approximately 25 staff and was experiencing rapid growth, increasing operational complexity, and rising cost pressures. Challenge The business had reached a point where “gut feel” decision making...

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Case Studies

Local Government Scenario Simulation: The Civic Lab

Client A mid-sized local government organisation responsible for community services, infrastructure planning, and long-term regional development. Challenge The organisation was facing increasing pressure to make faster, more defensible decisions on complex community issues. These included: Conflicting stakeholder priorities Budget...

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